Returns

Returns & Refunds Policy

Your satisfaction is our top priority. If something isn't right with your order, we're committed to making it right — quickly and hassle-free.


⏰ Return Window

We accept returns within 30 days of the delivery date. After this period, we are unable to process returns unless the item is covered under warranty.

✅ Eligibility Criteria

  • Item must be unused, unworn, and in its original condition
  • All original packaging, tags, and accessories must be included
  • Proof of purchase (order number or invoice) is required
  • Item must not be listed under non-returnable categories

❌ Non-Returnable Items

  • Items that have been installed or used
  • Customized or made-to-order products
  • Products marked as Final Sale
  • Damaged items due to misuse or negligence

🔄 How to Return in 4 Easy Steps

  1. Initiate Your Return – Contact our support team with your order number and reason for return.
  2. Get Approval – Our team will review and confirm your return request within 1–2 business days.
  3. Pack Securely – Pack the item in its original packaging to prevent damage during transit.
  4. Ship It Back – Use the prepaid return label we provide and drop it off at the nearest courier point.

💳 Refund Processing

Refund Method Processing Time
Original Payment Method 5–7 Business Days
Store Credit Within 24 Hours
Exchange for Another Product 2–5 Business Days

Good News: We offer free returns on all eligible orders. No hidden charges!

📞 Need Help?

Our support team is available Monday to Saturday, 10 AM – 7 PM. Reach out via email or phone — we're happy to assist you through every step of the return process.