Returns & Refunds Policy
Your satisfaction is our top priority. If something isn't right with your order, we're committed to making it right — quickly and hassle-free.
⏰ Return Window
We accept returns within 30 days of the delivery date. After this period, we are unable to process returns unless the item is covered under warranty.
✅ Eligibility Criteria
- Item must be unused, unworn, and in its original condition
- All original packaging, tags, and accessories must be included
- Proof of purchase (order number or invoice) is required
- Item must not be listed under non-returnable categories
❌ Non-Returnable Items
- Items that have been installed or used
- Customized or made-to-order products
- Products marked as Final Sale
- Damaged items due to misuse or negligence
🔄 How to Return in 4 Easy Steps
- Initiate Your Return – Contact our support team with your order number and reason for return.
- Get Approval – Our team will review and confirm your return request within 1–2 business days.
- Pack Securely – Pack the item in its original packaging to prevent damage during transit.
- Ship It Back – Use the prepaid return label we provide and drop it off at the nearest courier point.
💳 Refund Processing
| Refund Method | Processing Time |
|---|---|
| Original Payment Method | 5–7 Business Days |
| Store Credit | Within 24 Hours |
| Exchange for Another Product | 2–5 Business Days |
✅ Good News: We offer free returns on all eligible orders. No hidden charges!
📞 Need Help?
Our support team is available Monday to Saturday, 10 AM – 7 PM. Reach out via email or phone — we're happy to assist you through every step of the return process.